Return & Refund Policy

Our 30-Day Guarantee

We want you and your dog to be completely satisfied with your purchase. If you are not entirely happy, we offer a 30-day money-back guarantee on all our products.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. You will also need to provide the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us via our contact page.